Deposit Methods

Credit Card Deposit

IMPORTANT NOTE: Due to a ruling by VISA, from December 30 2003 we will no longer be able to refund deposits made using a Visa. All payments made to you will be by another method of your choice (see withdrawals page for details). In order to receive a payout, should you have deposited by credit or debit card, you will be required to fill out a Credit Card Authorization Form verifying the original charges before any payments will be processed, plus you will be required to provide copies of the card(s) used, and a further proof of ID. Once this information is received, your request will be processed immediately. Please contact the company to request this form, or for any questions about your withdrawal.

• Free Deposits - 24 hours a day - seven days a week!
• MasterCard & Visa only
• No charges to the Member
• Minimum Deposit: USD $25
• Maximum Deposit: USD $5,000 per transaction if you have been an active member for 60 days or longer.
• Maximum Deposit for New Accounts: USD $500 per 48 HRS if you have been an active member for 60 days or less. If you require higher limits please email us stating your account ID and the amount you wish to deposit and we will let you know if it’s possible and what you need to provide for us.
• The Company reserves the right to request official identification of the member, and/or proof of the authenticity of any credit cards used for transactions with our company.
• In order to have your deposit limits increased, please provide us with a copy of both sides of the card you intend to use to make your deposit, and a form of a further proof of ID (IE a driver's license) verifying the signature on the card and the address we have for on file for your account
• ATM Debit Cards Accepted, must have MasterCard or Visa logo
• Charges will appear on your credit card statement as one of the following:
  • VIP ONLINE SERVICES
  • GAMEDAY INTL
• Credit card transactions are processed on behalf of the Company by Assheton Limited, a company registered in London, UK. Assheton Limited is an affiliate of the company.
• Please note many banks apply cash advance fees to credit card transactions - this is completely beyond our control. We suggest you check with your bank if you are in any doubt about the possible fees.
• If you are unsure about any transaction on your bank statement please contact our Client Accounting Department. Please call us BEFORE you call the bank to ensure prompt resolution to any problem or delay.
• This method uses SSL3.0 encryption and is entirely secure

CREDIT CARD UPDATE!

MOST CREDIT CARD COMPANIES ARE NOW DECLINING ALL GAMBLING RELATED TRANSACTIONS.

A few issuing banks include the Bank of America, Citibank, Capital One, Chase Manhattan, MBNA, Providian Bank, and Wells Fargo to name a few. If you are having difficulties with credit card transactions being declined, please try our other user-friendly payment methods. Join NETeller or FirePay today and eliminate the hassles with credit card declines.

IMPORTANT NOTE: If your credit card is being declined directly on our site, you can send a Direct Cash directly from your credit card. You can send a Direct Cash just by making a simple telephone call, and you will be wagering in minutes! Contact the company for details!

IMPORTANT NOTE: We can no longer refund deposits made using credit cards . You will be required to fill out a Credit Card Authorization Form verifying the original charges before any payments will be processed. Once this information is received, your request will be processed immediately. Please contact the company to request this form, or for any questions about your withdrawal.

Please note - as we are covering the 5.0% fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once; or if your last transaction was a withdrawal.

Cashiers Check Deposit

• We will reimburse transfer fees for Cashiers Check Deposits, up to $30
• Wagering account credited upon receipt
• Please Note: If you deposit via cashiers check, your check must clear our bank prior to any withdraw. This process can take up to 6 weeks
• Must be a Bank Draft or Cashiers Check - No personal checks or money orders accepted
• We will not accept cashiers checks over $1,000 unless approved beforehand

Please note - as we are covering the transfer fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once before you request a withdrawal.

Cashiers check must be made payable to Bon Bini Holdings Limited.

Send check to:
VIP Services
Bon Bini Business Center
Schottegatweg Oost 10 Suite 2
Willemstad, Curacao
Netherlands Antilles

Bank Wire Deposit

• Deposit in any currency! Funds credited to wagering account in US dollars.
• We will reimburse transfer fees for Bank Wires, up to $25
• Wagering account credited upon receipt. Please call to inform us of your transfer as this will speed up the process greatly!
• Once you have sent the wire, please fax a copy of the bank transfer form to the company. With the correct information included we can verify the bank wire and credit your account immediately. To receive credit immediately, the FED Reference number along with contact info to reach your bank must be included.
• This transaction may take up to 4 business days to complete.
• Please note - as we are covering the transfer fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once before you request a withdrawal.

Please use the following bank wire instructions to send funds:

NETeller Deposit

**Preferred Payment Method**

NETeller is the leading online money transfer service for the gaming industry. NETeller provides the quickest, cheapest and most secure way to transfer cash in and out of your wagering account. Opening a NETeller account is like using an online wallet - You are able to deposit, withdrawal, and transfer funds instantly.

• Free Deposits - 24 hours a day - seven days a week!
• Minimum deposit $10
• Maximum deposit $2,500 per transaction – Larger deposits will have to be made in $2,500 increments
• NETeller is FAST, EASY, & FREE. Takes less than 2 minutes to signup
• As a NETeller member you will have access to detailed online statements and logs of your account transactions
• Fund your NETeller account by any of these methods:
  • InstaCash EFT – Electronic Funds Transfer from your bank account to your NETeller account – 8.9% fee, Instant access to funds
  • EFT – Electronic Funds Transfer from your bank account to your NETeller account – No Charge, takes 4 days to clear
  • Credit Card – 3.9% fee, Instant access to funds
  • Bank Wire – fees vary by bank, 2-3 days to clear
  • Bank Deposit – bank deposit into a NETeller bank account, No Charge, 30 minutes to clear
• Wagering account credited immediately during regular business hours, if you experience a delay please contact the company
• To process a NETeller deposit simply log into your wagering account and select NETeller from the drop down menu.
• If you are depositing funds into your wagering account from the NETeller website, you will need the company Merchant Code to complete your transaction. Please contact the company to receive the correct Merchant Code.
• Deposit today and receive NETpoints immediately. Use your NETpoints to participate in promotions and giveaways sponsored by NETeller. Click here to learn more.
• To open a FREE NETeller account CLICK HERE NOW!
• NETeller support 888-258-5859 or [email protected]

Please note - as we are covering the 3% transfer fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once before you request a withdrawal.

Direct Cash Deposit

You can use this global leader in money transfer services, with a history of pioneering service dating back more than 150 years. While processing more than 250 million money transfers every year, and employing over 1,800 employees, it remains an industry leader with an eye toward providing fast and reliable money transferring services.

This is possibly the most effective method for both consumers and businesses to securely transfer money or make payments using electronic systems. You can quickly and easily transfer money and accept payment from over 117,000 locations in over 185 countries worldwide - the largest network of its kind. If you want your money to be safe: this is the way to do it.

• FREE Transactions – We will reimburse ALL transfer fees for deposits of $200 and above, we will pay � the transfer fees for deposits of $100 – $199
• Minimum Deposit $25– Call for Details
• This is FAST, & RELIABLE
• If your credit card is declined directly on our site, send a Direct Cash Deposit through this industry leader by making a simple telephone call. Send money by phone using your MasterCard, Visa, or Discover Card. Contact us for details.
• Wagering account credited in 15-90 minutes
• The 10 digit Money Transfer Control Number must be provided to us before 10:00 PM EST to receive credit the same day
• Instructions change daily so please contact us for exact sending instructions

Instructions to Send a Direct Cash Deposit

• Contact us to get the exact name and country you must send the funds to
• Go to your local office, or call the company at 1-800-325-4176 to send funds with your credit card
• Fill out the "green" International Wire Transfer Form
• Complete the "Recipient" portion of the form sending the funds to the name and country we instructed you to
• Complete the "Sender" portion of the form with your own personal information
• Obtain the 10 digit Money Control Number from the cashier
• Call us back with the 10 digit Money Control Number
• The funds will be in your account within 15-90 minutes

IMPORTANT NOTE:

As we are covering your transfer fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once before you request a withdrawal.

Sending instructions change daily as we have many agents who assist us in this service. Please contact our Customer Service Department for the current instructions each and every time you need to make a transfer or it may not go through correctly

FirePay Deposit

**Instant E-Checks**

A FirePay Personal Account is a FREE Web-based account that works like a debit card - Fund your FirePay account directly from your bank account, and immediately have access to the funds to transfer to your wagering account. It's FREE to sign up, and FREE to use at our web site. More importantly, you can process payments in and out of your wagering account in a timely fashion.

A FirePay Personal Account is similar to a credit card, with the added privacy of protecting personal information from merchants. It allows you to buy online while never revealing your confidential payment information to an online merchant.

Please note - as we are covering the  3 % fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once; or if your last transaction was a withdrawal.

Click here for a tour of FirePay.

• All withdrawals 100% Free!
• Minimum Deposit: USD $5
• Maximum Deposit: USD $5,000 per transaction if you have been an active member for 60 days or longer. Larger deposits will have to be made in $5,000 increments.
• Maximum Deposit for New Accounts: USD $500 per 48 HRS if you have been an active member for 60 days or less.
• Wagering account credited immediately during regular business hours, if you experience a delay please contact the company
• To open a FREE FirePay account CLICK HERE NOW!
• FirePay support 514-380-2777 or [email protected]

FirePay Consumer Benefits

• Real Time access to funds – No waiting for funds to clear
• Fund by bank – 100% accepted deposits – Avoid credit card declines
• Access to detailed online statements and logs of your account transactions
• Withdraw funds by EFT back to your bank account.
• While many credit card issuers are beginning to deny gaming
  transactions, FirePay users are able to process INSTANT Electronic Funds Transfers from their bank accounts

How to use FirePay

1. Sign up for FREE at www.firepay.com, it only takes a couple of minutes. You must use the same email address you used to open your account with us.You will be given a 16-digit account number and expiry date, similar to a credit card. Enter this information when selecting FirePay as your deposit method on our site.
2. Register your U.S. bank account. Note that within 2 business days, FirePay will send a small deposit amount (validation deposit) into your bank account.
3. Validate your bank account. Locate the small "validation deposit" on your bank statement, log in to your FirePay account, and enter the amount of the "validation deposit". Note that this is a security measure to confirm that you are in fact the owner of the bank account. Note that this deposit will have “FirePay.com” as the reference on your bank statement.
   • This validation step is only required once
4. Once validated, you may begin to fund your account, and use the funds immediately to deposit into your wagering account. No withdrawals will be available until your FirePay deposit has cleared – This typically takes 10 days.
5. Click here for a tour of FirePay

IMPORTANT NOTE: If you deposit using FirePay you will not be eligible for withdrawals until 10 days after the original deposit - We need to first clear the deposit transaction before withdrawals are able to be processed.

NETeller InstaCash Deposit

**Preferred Payment Method**

NETeller is the leading online money transfer service for the gaming industry. NETeller provides the quickest, cheapest and most secure way to transfer cash in and out of your wagering account. Opening a NETeller account is like using an online wallet - You are able to deposit, withdrawal, and transfer funds instantly.

• Free Deposits - 24 hours a day - seven days a week!
• Minimum deposit $10
• Maximum deposit $2,500 per transaction - Larger deposits will have to be made in $2,500 increments
• InstaCash is FAST, EASY, & FREE. Takes less than 2 minutes to activate your NETeller account - You can be wagering in minutes
• As a NETeller member you will have access to detailed online statements and logs of your account transactions
• With InstaCash you can transfer funds directly from your bank account, through Neteller, to your Wagering account - Enjoy instant access to the funds!
• In order for us to cover the transfer fees you must initiate the transaction from your wagering account, not your NETeller account.
• Wagering account credited immediately during regular business hours, if you experience a delay please contact the company
• Deposit today and receive NETpoints immediately. Use your NETpoints to participate in promotions and giveaways sponsored by NETeller. Click here to learn more.
• To open a FREE NETeller account CLICK HERE NOW!
• NETeller support 888-258-5859 or [email protected]

Please note - as we are covering the 8.9% fee on these transactions, we reserve the right to pass these on to you if you do not wager your total deposit at least once; or if your last transaction was a withdrawal.

Instant Check Deposit

Powered by Citadel

You can now instantly transfer funds directly from your US or Canadian Bank Account into your wagering account. Instant Check Deposit, powered by Citadel, provides an instant, secure & easy way to transfer funds. Once you register your banking details, all transfers will be instantly credited to your wagering account. Deposit now, be wagering in seconds!

Instant Check Deposit is available for members residing in the US & Canada only.

The 3-step process to use Instant Check Deposit

1. Select Instant Check Deposit as your deposit option, type in the amount you wish to deposit, click enter to proceed
2. Enter your bank information into the fields provided - including your checking account number, check number, check ABA/Transit number and account type
3. Verify your existing account profile information, if any of your personal information is incorrect it is likely your check will be declined – Enter your drivers license number, issuing state/province and date of birth.

Benefits of using Instant Check Deposit

• Its Free - Free Deposits 24 hours a day, seven days a week!
• It's Secure - your information is encrypted (digitally scrambled) for your protection
• It's Fast – Deposit and play in seconds!

Check Layout Formats

Check Account Number: The Check Account Number appears after the last and before the character. See the sample check images below to help locate the Check Account Number.

Check Number: Fill in the check number. Remember to void this check in your checkbook so that you do not use the same check number twice. See the sample check images below to help locate the Check Number.

Check ABA Transit Number: The Check ABA Transit Number appears between the characters and must be 9 digits long. See the sample check images below to help locate the Check ABA Transit Number.

Please note - Some checks have the check number AFTER the ABA/Transit Number . To identify the check number, check the upper right portion of the check for matching numbers.

Sample 1

Sample 2

Helpful Information

• The description on your bank statement for the transaction will read “Citadel”
• To avoid penalties resulting from insufficient funds, ensure that funds remain available in your Bank Account to cover any bank transfer deposits you have made
• When you deposit instantly by check, you are requesting an electronic transfer from your US or Canadian bank account.
• Please be aware that such requests, by Internet or by telephone, will constitute your authorization for such transfers.
• The bank account you register must be your own personal bank account and may not be a company bank account or a bank account registered to someone else.
• Additionally, you may be requested to submit information to verify your banking information.
• Please understand that if any Instant Check Deposit transactions you initiate from your bank account result in Non-Sufficient Funds (NSF), your bank will levy heavy NSF fees for each NSF transaction - such NSF transfers will be re-billed to your bank account resulting in multiple NSF fees if the transaction is subsequently returned
• To ensure collection of funds, your banking information may be forwarded to your bank, or to a designated collection agency.
• All delinquent accounts will be reported to the Credit Bureau.
• If for any reason your Instant Check Deposit is un-collectable, all activity funded by the purchase may be cancelled, voided or reversed at the sole discretion of the company.
• Payout requests cannot be processed until funds are received for all deposits made into your account (7 days after a deposit is made).
• If you fund using Instant Check Deposit you will not be eligible for withdrawals until 7 days after the original deposit - We need to first clear the deposit transaction before withdrawals are able to be processed
• You will be required to credit any winnings back through our ACH payment method (Instant Check Deposit) into your checking account, up to the amount originally deposited via your checking account. Once the original deposit amount has been refunded the other withdraw options will then become available to you.

Deposit Limits US bank account holders:

• First time Instant Check Deposit user - $500 limit until the 1st check clears - usually takes 7 days
• After your first check clears - daily limit $500, weekly limit $2,000
• Instant Check Deposit user for 60 days or more - daily limit $2,500, weekly limit $10,000
• Instant Check Deposit user for 180 days or more - daily limit $5,000, weekly limit $20,000

• First time Instant Check Deposit user - $300 limit until the 1st check clears - usually takes 7 days
• After your first check clears - daily limit $500, monthly limit $1,000